ABSTRACT
Purpose: The coronavirus disease 2019 (COVID-19) has a significant influence on many aspects of life, including education. As a result, the education system in emerging nations such as Bangladesh needs a rapid transition from conventional to technology-based distance learning. This study looks at the current state of higher education and how well online courses that use technology work. Design/methodology/approach: This study used a structural equation model (SEM) to analyze the 392 student records taken from several universities in Bangladesh. Findings: This research showed that students are more likely to use a digital higher education system if faculty are willing, students are eager and the economy is stable. Students who have had a bad experience with digital learning should know that a virtual evaluation system is needed. The willingness of students to use technology also plays a significant role in whether or not the students will take online classes. The research shows that combining traditional classroom and online learning is the best way to create a long-term learning system. Originality/value: The model suggested in this study has a big effect, and Bangladesh policymakers should consider this model when planning a new kind of technology-based education. © 2023, Emerald Publishing Limited.